Privacy Policy

Certified Tracking Solutions (collectively with its subsidiaries, affiliates and related entities “CTS”), respects your privacy and is committed to protecting your privacy through our compliance with this CTS TitanGPS Privacy Policy (the “Policy”). This Policy should be read in conjunction with our CTS TitanGPS Terms of Use.

TitanGPS technologies (“TitanGPS” or “Software”) is published, owned, and operated by CTS. The Software is licensed to third-party entities (each, a “Licensee”) by CTS and may be used for the following purposes, amongst others:

• enhanced monitoring and compliance services;
• monitoring the entry of employees and visitors upon a business premises; and
• tracking vehicles.

This Policy describes:

• The types of information collected from you or that you may provide when you access the Software through our provided device upon entry onto our business premises or through the Software you download on your personal device.
• Our practices for collecting, using, maintaining, protecting, and disclosing that information.

Please read this Policy carefully to understand our practices regarding your information and how we will treat it. If you do not agree with our policies and practices, then please do not use the Software. By downloading and using the Software, you agree and acknowledge on your own behalf that you have read, understand and agree to be bound by this Policy. This Policy may change from time to time (see below, “Changes to this Policy”). The Licensee has also developed additional policies for the implementation and use of the Software, which are hereby incorporated by reference. Your continued use of TitanGPS after we make changes is deemed acceptance of those changes, so please check the Policy periodically for updates.

What We Collect and How We Collect It

We will store, use, and share information about you in accordance with this Policy.

Information You Provide to Us

Personal Information is any information that can individually identify you from a larger group, such as data including, but not limited to, your:

• first and last name
• email address
• e-signature
• telephone number
• information, comments or messages provided in free text boxes
• responses to survey questions which may include health-related information (i.e., temperature and symptoms)

You may provide us Personal Information when you:

• register yourself to use the Software;
• input information and provide responses to questionnaires;
• access facilities or vehicles; or
• download the Software

The information that you provide in each case may vary on the service you use. CTS may collect information that can be directly or indirectly identifiable in various categories including:

• individual location and activity tracking;
• vehicle location and activity tracking;
• time tracking, including log in, log out and overtime compliance;
• agricultural performance monitoring.
• Automated Information Collection

In addition to the information that you provide directly to us, we may also collect information about you during your visit or use of TitanGPS through automated tools. These tools may collect information about your device, such as your internet address (IP Address), and any actions you have taken while using the Software. When using the Software, your location information can be collected through your device’s IP address, Wi-Fi, and Bluetooth. Your location can also be determined using your device’s GPS coordinates, including latitude, longitude and other telemetry data. This information can be used for a variety of purposes, including tracking vehicles or monitoring entry onto the business premises by employees and visitors and may prompt action requests.

Your Choices and Selecting Your Privacy Preferences

When possible, we will always provide you choices as to how we use your Personal Information. In those instances, we will provide you options on ways to limit or prevent the use or sharing of your Personal Information. You may always discontinue use of the Software at any time; however, such a choice may have implications, such as preventing your access to certain facilities or use of a vehicle.

Text Messaging. One such choice is the possible opportunity to receive SMS or “text” messages, pre-recorded voice messages or auto-dialed phone calls from CTS, its affiliates and related entities as well as third parties. Such messaging may be used to authenticate your identity or mobile device, as well as provide you informational updates about services or products you may have requested. In providing your mobile device number or cell phone number to CTS, you knowingly consent to such communications from CTS or for CTS to use your cell phone number or mobile device number in accordance with the Company’s Terms of Use. In providing your number, you represent that you have the authority to agree to receive text messages at the telephone number that you provide to CTS, or from which you sent the text message request to us. You further acknowledge that no purchase is required to opt into this service, and you may opt out at any time by following instructions from CTS and as described in this Policy or by following instructions in any text message.

Any such communications you receive from us will be administered in accordance with your preferences and this Policy.

Accuracy and Access to Your Personal Information

We strive to maintain and process your information accurately. We have processes in place to maintain all of our information in accordance with relevant data governance frameworks and legal requirements. We employ technologies designed to help us maintain information accuracy on input and processing.

To view and change the Personal Information that you have provided to us, you can contact us directly for assistance.

Information of Minors

We do not intentionally seek to gather information from individuals under the age of sixteen (16). We do not target the Software to minors, and would not expect them to be engaging with TitanGPS. If we are aware of any Personal Information that we have collected about minors without the necessary consents of parents or legal guardians, we securely remove it from our systems.

How We Use Your Information

The information we gather and that you provide is collected for:

• Assessing and monitoring employee and visitor entry into our business;
• Enforcing applicable policies for entry into our business;
• Enforcement of the Terms of Use;
• Preventing malicious activity and providing you with a secure experience.
• How We Share Your Information

Except as described in this Policy, we will not share your information with third parties without your notice and consent, unless it is under one of the following circumstances:

• Responding to duly authorized information requests from law enforcement or other governmental authorities.
• Complying with any law, regulations, subpoena, or court order.
• Investigating and helping prevent security threats, fraud, or other malicious activity.
• Enforcing or protecting the rights and properties of CTS, Licensees or any subsidiaries.
• Protecting the rights or personal safety of CTS or Licensee employees.

We do not sell or lease your information to any third party. We may disclose your Personal Information to our trusted third-party business partners in accordance with this Policy. We work with a number of partners that help us process data provided by you and collected about you. We will share your Personal Information with these third parties in order to fulfill the service that they provide to us. These third-party partners are under contract to keep your Personal Information secure and not to use it for any reason other than to fulfill the service we have requested from them.

There are circumstances where CTS may decide to buy, sell, or reorganize its business in selected countries. Under these circumstances, it may be necessary to share or receive Personal Information with prospective or actual partners or affiliates. In such circumstances, CTS will ensure your information is used in accordance with this Policy.

Third-party Software or Websites

This Policy does not apply to software, websites or other domains that are maintained or operated by third parties or our affiliates. TitanGPS may link to third-party websites, applications, and services, but these links are not endorsements of these sites, and this Policy does not extend to them. Because this Policy is not enforced on these third-party applications and websites, we encourage you to read any posted privacy policy of the third-party website before using the service or site and providing any information.

United States and Canada

TitanGPS is designed for use by individuals in the United States and Canada only. We do not warrant or represent that the Software’s use of your Personal Information complies with the laws of any other jurisdiction. Furthermore, to provide you with our services, CTS or its trusted third parties may store, process, and transmit information in the United States and other locations around the world, including countries that may not have the same privacy and security laws as yours. Regardless of the country in which such information is stored, we will process your Personal Information in accordance with this Policy.

Changes to this Policy

If we make any changes to this Policy, a revised Policy will be posted on this webpage and the date of the change will be reported in the “Last Revised” block above. You can get to this page from any of our webpages by clicking on the “Privacy Policy” link (usually at the bottom of the screen).

Safeguarding the Information We Collect

We use reasonable technical, administrative, and physical safeguards in order to protect your Personal Information against accidental loss and from unauthorized access, use, alteration, and disclosure. However, we can never promise 100% security. You have a responsibility, as well, to safeguard your information through the proper use and security of any online credentials used to access your Personal Information, such as a username and password. If you believe your credentials have been compromised, please change them. Please also notify us of any unauthorized use.

How to Contact Us

We value your opinions and welcome your feedback. To contact us about this Policy or your Personal Information, please contact us at:

Certified Tracking Solutions, Inc.
4320 Savaryn Drive SW
Edmonton, AB, Canada T6X 1Z9
(780) 391-3800
info@ctstracking.com